Completion of order and shipping process
When you place your order, you will be sent a confirmation e-mail with the details of your order, this means that your order is being processed. The next informative e-mail is sent when your order is ready for receipt by the cooperating courier or transport company. End, when your order is on the way, you will be sent one last informative email with the shipping number and copy of the voucher.
Payment methods
- WITH CREDIT / DEBT CARD
The cards with which you can make your transactions are:
Visa debit and prepaid cards, Mastercard, Maestro, American Express, Diners, Discover as well as with the vivawallet e-wallet.
In cases of completion of your transaction by credit / debit card, the company does not know and does not enter the details listed on the credit / debit cards, except the name of the holder for the issuance of a purchase receipt or invoice.
SECURE TRANSACTIONS: All payments are made using a card, are processed through the Eurobank e-Commerce electronic payment platform of Eurobank.
2. WITH BANK DEPOSIT IN THE FOLLOWING BANK ACCOUNTS (HELLAS):
ΧΑΡΙΣΤΟΣ Δ. – GOUSIS D.. Ο.Ε.
EUROBANK
Account: 00260138990200273488
WERE GOING: GR8902601380000990200273488
NATIONAL
Account: 89444017191
WERE GOING: GR4701108940000089444017191
ALPHA
Account: 710002002003635
WERE GOING: GR0201407100710002002003635
Mission
The process begins with the registration of the amount of money. If done from Monday to Friday before 14:00, then the product is shipped the same day and its delivery to mainland Greece takes place within 2-3 working days.
In island Greece and in inaccessible areas (if the weather conditions are favorable) delivery is made within 3-5 days.
Shipping charges
Hellas: Shipping costs are added to the total cost at the cart stage and before the final purchase stage and are 3€ per domestic shipment.
Abroad: please contact us before placing your order.
For purchases over 49€, the shipment is made free.
*In case of sending large volume or weight items, the shipment can be made after consultation with a transport company, free. Shipping with a courier company (courier) is for a fee only.
If you encounter any problems while receiving your products, please contact us immediately.
Product returns
If the customer wishes to withdraw from his order, can do it (based on L.2251 / 1994 as amended by K.Y.A.Z1-891 / 2013) without reason within 14 working days from the receipt of the products, provided the products are unused and in resale condition (with original labels and packaging).
In case of unjustified withdrawal, the shipping costs already charged to the Customer are not refunded., while the Customer is also charged with the cost of returning the products. From the moment the returned products are received, checked and found to be in good condition with their labels etc., egifts.gr will pay the customer a full compensation or, if the customer so wishes, an exchange credit on demand, within thirty (30) calendar days.
Egifts.gr has the ability to refuse the payment of compensation or exchange credit, in the event that the products show signs of use or damage.